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Wakeel

AI employees for your business. You decide what they may do alone.

Wakeel gives your business a team of AI employees that answer customers, follow up on work and keep the records straight - on WhatsApp, on your website and in your inbox, in Arabic and English. You set how far each one may go on its own, and you can see everything it did.

No card needed for the trial. Set up in an afternoon.

The same approval on a phone.
The approvals list. Sara drafted a refund, and it waits for a person to decide - exactly as its level requires.

Answered at any hour

Customers get a reply at midnight and on the weekend, in their own language, from your own documents and prices.

Nothing risky without you

Refunds, emails, anything that costs money or leaves the business waits for your approval until you choose otherwise.

Everything on the record

Every conversation and every action can be read back: what it did, why it was allowed to, and what it cost.

You set the limits. The system enforces them.

Each skill an employee has sits at one of four levels, and you choose which. The limit is enforced by the platform on every action - it is not a request the AI may ignore - and each action records the level that applied and why.

  1. L0 · Suggests onlyPrepares the reply or the action, and leaves the doing to you.
  2. L1 · Drafts for approvalPrepares the work and places it in your approvals list. Nothing happens until you say yes.
  3. L2 · Acts, then tells youDoes it, then lets you know what it did.
  4. L3 · Acts within a budgetGets on with it quietly, as long as it stays within the budget you set.

Meet the team

Hire one or several. Each arrives already knowing its job; you tell it about your business.

Talking to your customers

Sara

Support Agent

Customers answered from your own documents, at any hour

Khalid

Rental Assistant

Rental quotes priced for the dates and sent, with nothing invented

Noor

Receptionist

Every question answered and every visit booked, around the clock

Working behind the scenes

Faisal

Ops Coordinator

A mailbox and a calendar kept in order, with nothing sent unasked

Dina

Executive Assistant

Your mornings start with a brief, not an inbox

Layan

Bookkeeping Assistant

You always know who owes what, and nothing is marked paid until it is

Where your customers already are

One employee, one set of knowledge, one set of limits - on every channel a customer uses to reach you.

  • WhatsApp
  • Your website
  • Instagram and Messenger
  • Telegram
  • Email
  • Your own app
  • Phone calls, incoming and outgoing· Awaiting regulatory approval

Every action leaves a record

What it did, which skill it used, at what level and why, what it cost, and the reference numbers you would read to a customer on the phone. The record is written before the action runs, so nothing happens off the books.

The audit log: six actions, each with its trust level, the skill in plain words, the identifiers, its status and when it ran.
The audit log. Every action and the level it ran at - recorded before it ran.

See it answer with your own information

Start free for fourteen days, or book a half-hour demo: we will set up an employee on your website and documents while you watch.