One employee, on every channel
Not a separate bot for each channel. The same employee answers from the same knowledge, within the same limits, and writes to the same record - however a customer reached you.
Where customers reach you
Your own business number. The employee replies to text and voice notes in kind, and respects WhatsApp's 24-hour messaging rule - so it never sends a message it is not allowed to send.
To switch it on: Connect the number you already use, or get a new one.
Your website
A chat window on your own site, in your brand colours. It loads almost nothing until a visitor opens it, it cannot clash with your site's styles, and if it ever fails your site carries on exactly as before.
To switch it on: One line of code, and the domains you allow it on.
Instagram and Messenger
Direct messages on both, answered by the same employee with the same knowledge and the same limits.
To switch it on: Connect the Facebook page linked to your Instagram account.
Telegram
A bot under your own name, for the customers and suppliers who prefer it.
To switch it on: Create the bot and paste its token.
Where your team works
A mailbox the employee works through: it reads what arrives, summarises the thread, drafts the reply and files what matters. Anything leaving the business waits for you.
To switch it on: Connect Google or Microsoft, or any mailbox over IMAP.
In the console
Your own team talks to an employee directly - to ask it something, hand it a task, or check what it would tell a customer before a customer asks.
To switch it on: Nothing. It is already there.
Your own app
An API for each employee, so it can answer inside your app, your customer portal, or a channel we have not built yet.
To switch it on: An API key, with the same limits as everywhere else.
Awaiting regulatory approval
Phone calls, incoming and outgoing
An employee that answers the phone, books the appointment and makes the follow-up call - with the same knowledge, the same trust levels and the same record.
Awaiting a telecom licence and a carrier in each country. We will not connect a number before that country's regulator allows it, and we will name the countries that are live rather than imply they all are.
Everything else on this page is available today. Phone calls are the one channel we will not switch on ahead of the regulator.
See it answer with your own information
Start free for fourteen days, or book a half-hour demo: we will set up an employee on your website and documents while you watch.