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Wakeel

Simple pricing, per employee

You pay for the employees you hire, the way you would pay for the work. Start with one on the free trial and see what it handles before you commit to anything.

Prices are in US dollars, and the price you see is the price you pay: no tax is added.

Free trial

See it working on your own documents before you decide anything.

Freefor 14 days

Included every month

  • 300 customer messages
  • 30 tasks
  • One employee
  • In the console and on your website
  • No card needed
  • Everything you set up is kept afterwards

Starter

Where most businesses start

One or two employees answering customers on the channels you already use.

$79per employee, per month

Included every month

  • 1,500 customer messages
  • 100 tasks
  • 100 minutes of voice notes

Beyond that

  • $0.04 per message
  • $0.40 per task
  • Every channel, including WhatsApp
  • Voice notes answered with voice notes
  • Approvals, budgets and the full record
  • A clear invoice every month, in Arabic and English

Growth

A team of employees across customer support, reception and the back office.

$189per employee, per month

Included every month

  • 6,000 customer messages
  • 500 tasks
  • 300 minutes of voice notes

Beyond that

  • $0.03 per message
  • $0.27 per task
  • Four times the messages, five times the tasks
  • A lower price per message beyond the allowance
  • The same controls, at a scale where they matter most
  • A spending cap you set yourself

Questions people ask before signing up

What counts as a message?
One reply from an employee to a customer. Your own team chatting with it in the console is not counted.
What counts as a task?
A piece of work you hand over that has a status and an outcome - a report written, an inbox cleared - rather than a single reply.
Can my bill surprise me?
No, if you set a spending cap. When it is reached, the work pauses and you are told - it does not carry on and invoice you later.
What happens when the trial ends?
The employee stops answering customers, and everything you set up stays exactly as it was. Choose a plan and it picks up where it left off.
Is voice included?
Yes: WhatsApp voice notes and push-to-talk on your website, and the minutes above are for those. Phone calls are separate and awaiting telecom approval - the channels page has the latest.

See it answer with your own information

Start free for fourteen days, or book a half-hour demo: we will set up an employee on your website and documents while you watch.