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Wakeel

Employees that already know their job

Hire one and see what it takes off your plate. They share the same knowledge, limits and record; what differs is the work each was made for.

Talking to your customers

Sara

Support Agent

Customers answered from your own documents, at any hour

Answers your customers from your own documents, and hands over to a person when it cannot help.

What it can do

  • Answers from your knowledge
  • Hands over to a person
  • Refunds only where you allow

Khalid

Rental Assistant

Rental quotes priced for the dates and sent, with nothing invented

Finds the gear, prices it for the customer's dates, suggests what goes with it, and prepares the quote.

What it can do

  • Searches your live catalogue
  • Prepares quotes for your approval
  • Works with Booqable

Noor

Receptionist

Every question answered and every visit booked, around the clock

Answers the everyday questions and books, moves and cancels appointments in the hours you set.

What it can do

  • Books appointments
  • Answers from your knowledge
  • Takes messages

Maha

Clinic Front Desk

Fewer no-shows, and a front desk that never misses a booking

Books, moves and cancels visits in the clinic's hours, and leaves every medical question to the doctor.

What it can do

  • Books visits
  • No medical advice
  • Emergencies go to a person

Yousef

Restaurant Host

Tables booked around the clock, and the menu answered right

Books tables for the size of the party in the room you have, answers from your menu, and keeps a waiting list for a full evening.

What it can do

  • Books tables by party size
  • Answers from your menu
  • Waiting list

Omar

Sales

Every enquiry qualified, and the hot ones with your team today

Answers what you sell, learns how ready each customer is, and tells your team who to call first.

What it can do

  • Qualifies every enquiry
  • Books the next step
  • Says who is ready

Reem

Real Estate Lead Agent

Viewings booked from your listings while you are out showing

Answers property enquiries from your listings, books viewings, and tells your brokers who is ready.

What it can do

  • Searches your listings
  • Books viewings
  • Says who is ready

Salma

Admissions Advisor

Enquiries turned into visits and enrolments, from your programmes

Answers enquiries from your programmes list, books visits, and tells your admissions team who is ready.

What it can do

  • Searches your programmes
  • Books visits
  • Says who is ready

Lina

Shop Assistant

Conversations turned into orders, with the right product and price

Helps customers find what you sell, with the price and whether it is in stock, and sends them a link to check out with what they chose.

What it can do

  • Finds the right product
  • Sends a ready checkout link
  • Says where an order is

Huda

Order & COD Confirmation

COD orders confirmed before dispatch, and fewer returned to sender

Confirms cash-on-delivery orders with their buyers on WhatsApp, takes a new address before the order leaves, and marks each order in your store.

What it can do

  • Confirms each order on WhatsApp
  • Never cancels or refunds
  • Marks the answer in your store

Tariq

Quotation Specialist

Quotations priced from your own list, ready for you to approve

Prices what a customer asks for from your own price list and prepares a numbered quotation they can read and print.

What it can do

  • Prices from your list
  • Never guesses a figure
  • Tells your team

Dana

Customer Success

Customers who stay: welcomed, checked on, and reminded to renew

Looks after your customers after they buy: answers how things work, tells each one about their own plan, and reminds them before it renews.

What it can do

  • Reminds before a renewal
  • Only ever their own account
  • Tells your team who needs a person

Nada

Collections Agent

Overdue invoices chased politely, without a single awkward call

Reminds before an invoice is due, follows up politely after, tells a customer what they owe and how to pay, and notes payments and promises for your team.

What it can do

  • Reminds before it is due
  • Follows up politely
  • Never threatens

Working behind the scenes

Faisal

Ops Coordinator

A mailbox and a calendar kept in order, with nothing sent unasked

Works your mailbox and calendar, and asks before anything leaves the business.

What it can do

  • Summarises the inbox
  • Drafts replies
  • Proposes meetings

Dina

Executive Assistant

Your mornings start with a brief, not an inbox

Keeps one person's day in order: what needs them, their meetings, their replies drafted - and nothing sent without them.

What it can do

  • What needs you today
  • Prep before meetings
  • Replies in your voice

Layan

Bookkeeping Assistant

You always know who owes what, and nothing is marked paid until it is

Finds what is open and overdue, adds it up, drafts statements and reminders for you to send, and records a payment once you approve it.

What it can do

  • Who owes what
  • Totals from the books
  • Statements as drafts

Faris

Data & Reports Analyst

A Monday digest nobody had to build, from figures nobody had to add up

Counts what you track - lists in your Brain and the store's orders - by the database, writes the figures to your spreadsheet, and brings a Monday digest.

What it can do

  • Counted by the database
  • Figures in your sheet
  • A Monday digest

Need a role that is not here?

Describe the job and the systems it would need to use. You get a numbered request to follow, and we tell you what it would take.